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Exhibit A Brewster Village Linen Scope of Service

Outagamie County, Outagamie County, WI·County
Reported: Brewster Village
(920) 832-5400

Summary

This document outlines the scope of service for a linen provider for Brewster Village. It details general requirements, specific linen items to be provided for resident care, bath/personal care, and dietary/housekeeping, along with quality standards, delivery/pickup procedures, and inventory control expectations. An alternate price for premium bath and personal care products is also requested.

Required Deliverables

Reusable incontinent pads, flat sheets, fitted sheets, standard pillow cases, mattress pads, bedspreads, bath towels, face/hand towels, washcloths, bath blankets, and general cleaning/dish drying washcloths.

Required Staffing Roles

Designated Account Manager

Section 4.2 — Scope of Services and Deliverables

The selected vendor shall provide all labor, materials, equipment, and supervision necessary to perform the services described herein. Work shall commence within fifteen (15) calendar days of the Notice to Proceed and shall be completed within the timeframe specified in the project schedule attached as Exhibit B.

Proposals must include a detailed implementation timeline, staffing plan with key personnel qualifications, and three (3) references from comparable government engagements completed within the past five years. Evaluation will be based on technical approach (40%), experience and qualifications (30%), cost proposal (20%), and small business participation plan (10%).

Source Document Available

The full solicitation document, attachments, and evaluation details are available on Civic IQ. Book a demo to get access.

Frequently Asked Questions

How do I respond to this RFP from Outagamie County?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines.

Where can I find more RFPs from Outagamie County?

Civic IQ tracks all active and historical solicitations from Outagamie County. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from Outagamie County for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Outagamie County in WI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

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