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Marshall University RFP MU27 Bookstore Management Services 2025

Marshall University, Huntington, WV·Higher Ed
Dec 08, 2025
Posted Date
Feb 12, 2026
Submission Deadline
Leeann Lemon
(304) 696-3056
1 year term
108 months duration
Huntington, WV
Submit at: Electronically through Bonfire™ or delivered to Marshall University Office of Purchasing
15,000 sq ft

Summary

Marshall University is seeking proposals for the management of its campus-wide bookstore. The RFP outlines project specifications, mandatory requirements, and evaluation criteria for vendors.

Evaluation Criteria

Mandatory Qualifications and Experience (Higher Education Experience, Financial Stability, Active College/University Contracts, References from Similar Institutions, On-Site Management Capabilities, Student Engagement, Online Capabilities), Mandatory Project Requirements (Bookstore Management, Textbook Services, Fair Pricing Structure, Online Bookstore, Athletic Program Support, Other University Program Support, Engagement Strategy, Growth Scalability, Transition Planning, Inventory Management, Financial Information, Gift Cards, Capital Investment and Sponsorships, Price Matching Policy, 5-Year Pro Forma Financial Projection, Preferred Pricing and Discount Programs, Exemption for Herd Academy Dual Credit Program, Textbook Adoption and Communication Requirements, Research Resource Benchmarking and Expansion Opportunity, Student Engagement, Other contributions), Oral Presentation, Total Technical Score, Total Cost Score.

Required Deliverables

Management of campus-wide bookstore, including retail sales of textbooks, course materials, merchandise, general books, and miscellaneous retail items. Management of the Herd Zone retail operation at the Joan C. Edwards football stadium. Support for online sales, digital course materials, and data analytics systems. Detailed transition plan. Financial projections. Pricing and discount programs. Gift cards. Capital investment proposals. Price matching guarantee. Textbook adoption and communication. Research resource benchmarking. Student engagement. Marketing and promotional support. Technology upgrades.

Required Attachments

Attachment A: Cost Sheet, Attachment B: Population Fact Sheet, Attachment C: Bookstore Three (3) Year Sales, Attachment D: Library Resources/Vendors, Attachment E: Campus Map, Attachment F: Purchasing Affidavit, Attachment G: Drug-Free Workplace Affidavit, Attachment H: Disclosure of Interested Parties, Attachment I: Required Document Checklist, Attachment J: Bonfire Instructions

Section 4.2 — Scope of Services and Deliverables

The selected vendor shall provide all labor, materials, equipment, and supervision necessary to perform the services described herein. Work shall commence within fifteen (15) calendar days of the Notice to Proceed and shall be completed within the timeframe specified in the project schedule attached as Exhibit B.

Proposals must include a detailed implementation timeline, staffing plan with key personnel qualifications, and three (3) references from comparable government engagements completed within the past five years. Evaluation will be based on technical approach (40%), experience and qualifications (30%), cost proposal (20%), and small business participation plan (10%).

Source Document Available

The full solicitation document, attachments, and evaluation details are available on Civic IQ. Book a demo to get access.

Frequently Asked Questions

How do I respond to this RFP from Marshall University?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 12, 2026. Proposals should be submitted to: Electronically through Bonfire™ or delivered to Marshall University Office of Purchasing. For questions, contact Leeann Lemon at (304) 696-3056.

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. Key factors are outlined in the Evaluation Criteria section above. Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Marshall University?

Civic IQ tracks all active and historical solicitations from Marshall University. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options. Review the full solicitation document for details on renewal periods, performance benchmarks, and termination clauses.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from Marshall University for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Marshall University in WV, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Leeann Lemon at (304) 696-3056. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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