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RFPCLOSED

Microsoft Training Services

College Of Dupage, Glen Ellyn, IL·Higher Ed
Dec 11, 2025
Submission Deadline
Reported: College of DuPage
Procurement Manager
(630) 942-2217
1 year term
24 months duration
DuPage County, Illinois
Submit at: College of DuPage Procurement Services, Institutional Resource Center (IRC) Building, Room 1001, 425 Fawell Blvd., Glen Ellyn, IL 60137

Summary

The College of DuPage is soliciting proposals from qualified and certified Microsoft Training Providers to deliver comprehensive training services to COD staff and faculty for Microsoft 365 applications, including Office, Teams, OneDrive, and CoPilot. This initiative supports COD's ongoing commitment to professional development, operational efficiency, and the strategic integration of technology.

Evaluation Criteria

Training approach and alignment with COD needs, Vendor qualifications, certification, and references, Cost proposal and overall value, Experience with higher education or comparable clients, Proposer's demonstrated commitment to diversity/State of Illinois Business Enterprise Program (BEP)

Required Deliverables

Course catalog, Detailed training schedule and logistics plan, Attendance records and certificates of completion, Quarterly reports, End-of-contract report, Functional and secure registration mechanism, Automated registration confirmations and reminders, Administrative access for COD, Export capability.

Required Attachments

Transmittal Letter, Certifications Page, Signature Page, Conflict of Interest Disclosure and Non-Collusion Form, any issued addenda, Company Profile, Functional Responses, References, Project Management, Team Qualifications, and Communication Plan, Cost Proposal, Business Enterprise Program Utilization Plan, Sample Agreement, Insurance Certificate of Coverage

Section 4.2 — Scope of Services and Deliverables

The selected vendor shall provide all labor, materials, equipment, and supervision necessary to perform the services described herein. Work shall commence within fifteen (15) calendar days of the Notice to Proceed and shall be completed within the timeframe specified in the project schedule attached as Exhibit B.

Proposals must include a detailed implementation timeline, staffing plan with key personnel qualifications, and three (3) references from comparable government engagements completed within the past five years. Evaluation will be based on technical approach (40%), experience and qualifications (30%), cost proposal (20%), and small business participation plan (10%).

Source Document Available

The full solicitation document, attachments, and evaluation details are available on Civic IQ. Book a demo to get access.

Frequently Asked Questions

How do I respond to this RFP from College Of Dupage?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 11, 2025. Proposals should be submitted to: College of DuPage Procurement Services, Institutional Resource Center (IRC) Building, Room 1001, 425 Fawell Blvd., Glen Ellyn, IL 60137. For questions, contact Procurement Manager at (630) 942-2217.

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. Key factors are outlined in the Evaluation Criteria section above. Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from College Of Dupage?

Civic IQ tracks all active and historical solicitations from College Of Dupage. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options. Review the full solicitation document for details on renewal periods, performance benchmarks, and termination clauses.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from College Of Dupage for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including College Of Dupage in IL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Procurement Manager at (630) 942-2217. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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