Civic IQ
RFPCLOSED

Managed Print Services

May 11, 2021
Posted Date
May 25, 2021
Submission Deadline
Reported: Harrisburg School District
Mike Christopherson
(605) 212-0330
Harrisburg/Sioux Falls area
Submit at: Harrisburg School District Administration Office, Attn. Mike Christopherson, 200 E Willow, Harrisburg, SD 57032

Summary

Harrisburg School District is seeking proposals for managed print services, including copier and desktop printer support, maintenance, supply consumables, and asset inventory control.

Evaluation Criteria

Qualifications (Experience with comparable projects, Financial and bonding capability, Managerial resources, Abilities of professional personnel, Past performance with the Harrisburg School District, Capacity to meet time and budget requirements, Demonstrated ability to complete work in a timely and satisfactory manner, Recent, current, and projected workload), Technical (Compliance with requirements of proposal request documents, Equipment manufacturer's experience, Proposed software, ease of use, Product data/proposed materials, Durability of materials, Management plan, Availability of continued technical support in a timely order after installation), Project Schedule (Installation and Training)

Required Deliverables

Executive Summary, Unique Qualifications, Company Background Information/Experience and Qualifications, Statement of Work (SOW) Requirements / Questions, Pricing and Billing, Value-Added Services, Company Background Information, Company Experience, Authorized Dealer, Technician Training, Sustainability, Service Requests, Remote Monitoring, Presales Consulting, Training, Installation, Manuals, Management Reports, Service Response Time, First-Time Fix Success, Ongoing Fleet Optimization, On-site Service, Loaner Printer Program, Toner Service, Pricing, Adding or Removing Printers from Program, Other Charges, Contract Term, Billing Cycle, Billing Format, Product and Location Summary

Required Attachments

Copy of Signed RFP, Transmittal Letter, Executive Summary, Vendor Background, Proposed Work Plan, Transition Plan and Project Narrative, Invoicing, Management Tracking and Delivery, Respondent's Qualifications and Experience, Respondent's Project Personnel and Organizational Information, Product Literature of Equipment Proposed, Pricing Schedule (Sealed in a separate envelope within the proposal envelope)

Section 4.2 — Scope of Services and Deliverables

The selected vendor shall provide all labor, materials, equipment, and supervision necessary to perform the services described herein. Work shall commence within fifteen (15) calendar days of the Notice to Proceed and shall be completed within the timeframe specified in the project schedule attached as Exhibit B.

Proposals must include a detailed implementation timeline, staffing plan with key personnel qualifications, and three (3) references from comparable government engagements completed within the past five years. Evaluation will be based on technical approach (40%), experience and qualifications (30%), cost proposal (20%), and small business participation plan (10%).

Source Document Available

The full solicitation document, attachments, and evaluation details are available on Civic IQ. Book a demo to get access.

Frequently Asked Questions

How do I respond to this RFP from Harrisburg School District 41-2?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 25, 2021. Proposals should be submitted to: Harrisburg School District Administration Office, Attn. Mike Christopherson, 200 E Willow, Harrisburg, SD 57032. For questions, contact Mike Christopherson at (605) 212-0330.

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. Key factors are outlined in the Evaluation Criteria section above. Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Harrisburg School District 41-2?

Civic IQ tracks all active and historical solicitations from Harrisburg School District 41-2. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from Harrisburg School District 41-2 for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Harrisburg School District 41-2 in SD, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Mike Christopherson at (605) 212-0330. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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