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RFPCLOSED

Request for Qualifications for Citizen Satisfaction Survey

Housing Authority of the city of Rock Island, Rock Island, IL·Local Housing Authority
Aug 23, 2023
Submission Deadline
Reported: City of Rock Island
Sarah Hayden
Rock Island, IL
Submit at: Rock Island, IL 61201

Summary

The City of Rock Island is seeking proposals from a qualified professional firm to conduct a survey of community opinions regarding city services, economic development, amenities, quality of life, and communication. The survey will target Rock Island residents aged 18 and older.

Evaluation Criteria

A. Firms must be qualified to submit proposals in the state of Illinois in accordance with state code. B. The selected firm will have experience in conducting a citizen survey, including the design, development, administration and interpretation of results. C. A minimum of two references for which the firm has completed services comparable to those described in this RFP are required. D. The firm must provide examples of previous work done in a municipality comparable to the City of Rock Island. E. The firm must include a statement detailing why the firm is the best candidate to provide the City of Rock Island with the services requested in this RFP. F. The firm must provide a description of the methods used to obtain a random sample of Rock Island residents and approach. G. The surveyor must be available to make a final presentation to the Mayor and city council members and staff at a public meeting shortly after the conclusion of the survey. H. The firm shall prepare and provide – in both hard copy and electronically – the final product.

Required Deliverables

Final product in both hard copy and electronically.

Section 4.2 — Scope of Services and Deliverables

The selected vendor shall provide all labor, materials, equipment, and supervision necessary to perform the services described herein. Work shall commence within fifteen (15) calendar days of the Notice to Proceed and shall be completed within the timeframe specified in the project schedule attached as Exhibit B.

Proposals must include a detailed implementation timeline, staffing plan with key personnel qualifications, and three (3) references from comparable government engagements completed within the past five years. Evaluation will be based on technical approach (40%), experience and qualifications (30%), cost proposal (20%), and small business participation plan (10%).

Source Document Available

The full solicitation document, attachments, and evaluation details are available on Civic IQ. Book a demo to get access.

Frequently Asked Questions

How do I respond to this RFP from Housing Authority of the city of Rock Island?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 23, 2023. Proposals should be submitted to: Rock Island, IL 61201. For questions, contact Sarah Hayden.

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. Key factors are outlined in the Evaluation Criteria section above. Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Housing Authority of the city of Rock Island?

Civic IQ tracks all active and historical solicitations from Housing Authority of the city of Rock Island. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from Housing Authority of the city of Rock Island for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Housing Authority of the city of Rock Island in IL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Sarah Hayden. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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