Civic IQ
RFPCLOSED

Managed It Services Provider

Coryell County, Coryell County, TX·County
Aug 25, 2025
Posted Date
Aug 25, 2025
Submission Deadline
Matthew Wood
(254) 865-5911 ext 310
Gatesville, Texas
Submit at: Coryell County Annex, 800 E. Main St., Suite A, Gatesville, TX

Summary

Coryell County is seeking proposals from qualified Managed IT Service Providers to manage all facets of its technology needs. The scope includes preventative and as-needed maintenance, desktop application support, server and workstation administration, network administration, security and backup efforts, and planning services.

Evaluation Criteria

Company experience, certifications, expertise, security, and references; Client Relationship approach; Service levels; Management (Change Control, Monitoring, Documentation); Fees; Primary Place of Business within 100 miles of Gatesville.

Required Deliverables

Proposal addressing scope of services, Approach to protecting and securing technology, Capability and experience.

Required Attachments

Letter of Transmittal, Profile, General Company Information & Security, Client Relationship Management, Service Levels, Management, Fees, Vendor Information Form, Appendix 1

Required Staffing Roles

troubleshooting, desktop maintenance, other projects

Section 4.2 — Scope of Services and Deliverables

The selected vendor shall provide all labor, materials, equipment, and supervision necessary to perform the services described herein. Work shall commence within fifteen (15) calendar days of the Notice to Proceed and shall be completed within the timeframe specified in the project schedule attached as Exhibit B.

Proposals must include a detailed implementation timeline, staffing plan with key personnel qualifications, and three (3) references from comparable government engagements completed within the past five years. Evaluation will be based on technical approach (40%), experience and qualifications (30%), cost proposal (20%), and small business participation plan (10%).

Source Document Available

The full solicitation document, attachments, and evaluation details are available on Civic IQ. Book a demo to get access.

Frequently Asked Questions

How do I respond to this RFP from Coryell County?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 25, 2025. Proposals should be submitted to: Coryell County Annex, 800 E. Main St., Suite A, Gatesville, TX. For questions, contact Matthew Wood at (254) 865-5911 ext 310.

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. Key factors are outlined in the Evaluation Criteria section above. Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Coryell County?

Civic IQ tracks all active and historical solicitations from Coryell County. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from Coryell County for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Coryell County in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Matthew Wood at (254) 865-5911 ext 310. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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