Civic IQ
RFPCLOSED

Telehealth Services

Galena Park Isd, Galena Park, TX·School
Feb 01, 2026
Posted Date
Mar 24, 2026
Submission Deadline
Reported: Galena Park ISD
Buyer
(832) 386-1223
1 year term
48 months duration
Houston, TX
Submit at: GPISD eBid system (https://galenaparkisd.ionwave.net/Login.aspx) or manual submission to Purchasing Department, 14705 Woodforest Blvd., Houston, TX 77015

Summary

Galena Park Independent School District (GPISD) is soliciting proposals for Telehealth Services. The RFP outlines requirements for vendors to provide telephonic telehealth services, including 24/7 accessibility, multilingual support, and compliance with HIPAA.

Evaluation Criteria

Price, Reputation of Vendor, Quality of Vendor's goods and/or services, Extent to which the goods and/or services meet GPISD's needs, Vendor's past relationship with GPISD, Impact on the ability of GPISD to comply with laws and rules relating to SBE participation, Total long-term cost to GPISD to acquire Vendor's goods and/or services, Principal place of business in Texas or employs at least 500 persons in Texas, Any other relevant factors.

Required Deliverables

Telehealth services, Literature for employees, Monthly and annual utilization reports, After Summary Visit notes, Return to Work/School Doctor's notes, Standard contract(s) for providing Tele-Health services.

Required Attachments

Form W-9, Form 1295 - Certificate of Interested Parties, Texas and Federal Certifications, Conflict of Interest Form, Certification of Criminal History Record Information Review by Service Contractor, Reference Form, Execution of Offer Form, Standard contract(s) for providing Tele-Health services.

Section 4.2 — Scope of Services and Deliverables

The selected vendor shall provide all labor, materials, equipment, and supervision necessary to perform the services described herein. Work shall commence within fifteen (15) calendar days of the Notice to Proceed and shall be completed within the timeframe specified in the project schedule attached as Exhibit B.

Proposals must include a detailed implementation timeline, staffing plan with key personnel qualifications, and three (3) references from comparable government engagements completed within the past five years. Evaluation will be based on technical approach (40%), experience and qualifications (30%), cost proposal (20%), and small business participation plan (10%).

Source Document Available

The full solicitation document, attachments, and evaluation details are available on Civic IQ. Book a demo to get access.

Frequently Asked Questions

How do I respond to this RFP from Galena Park Isd?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 24, 2026. Proposals should be submitted to: GPISD eBid system (https://galenaparkisd.ionwave.net/Login.aspx) or manual submission to Purchasing Department, 14705 Woodforest Blvd., Houston, TX 77015. For questions, contact Buyer at (832) 386-1223.

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. Key factors are outlined in the Evaluation Criteria section above. Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Galena Park Isd?

Civic IQ tracks all active and historical solicitations from Galena Park Isd. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options. Review the full solicitation document for details on renewal periods, performance benchmarks, and termination clauses.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from Galena Park Isd for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Galena Park Isd in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Buyer at (832) 386-1223. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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