Civic IQ
RFPCLOSED

Debt (tax And Non-Tax) Collection Services

Louisiana Department of Revenue, Baton Rouge, LA·State
Jan 16, 2019
Posted Date
Mar 11, 2019
Submission Deadline
Stewart Zachery
(225) 219-2300
3 year term
36 months duration
Submit at: Baton Rouge, Louisiana

Summary

This Request for Proposals (RFP) seeks competitive proposals from qualified Proposers interested in providing debt collection services for delinquent tax accounts as provided by Louisiana Revised Statutes 47:1516 and 47:1516.1, as well as non-tax accounts as provided by 47:1676. The services include collecting delinquent tax and non-tax debt accounts, and commencing and prosecuting suits or other legal proceedings at the Contractor's own expense.

Evaluation Criteria

Cost (Collection Service Fee/Cost Proposal), Company Background and Experience, Approach and Methodology & Reporting Capability, Proposed Staff Qualifications and Staff Levels, Louisiana Veteran and/or Hudson Initiative, On-Site Availability.

Required Deliverables

Payments received, Separate records satisfactory to LDR, Financial records and records of services performed, Detailed account monthly reports, Litigation reports, Monthly account status/reconciliation reports.

Required Attachments

Certification Statement, Sample Contract, Electronic Vendor Payment Solution, Scope Of Services, File Record Layout, State And Federal Confidentiality Requirements, Contractor 45 Day Notification Procedures/IRS Publication 1075, Cost Proposal Form.

Section 4.2 — Scope of Services and Deliverables

The selected vendor shall provide all labor, materials, equipment, and supervision necessary to perform the services described herein. Work shall commence within fifteen (15) calendar days of the Notice to Proceed and shall be completed within the timeframe specified in the project schedule attached as Exhibit B.

Proposals must include a detailed implementation timeline, staffing plan with key personnel qualifications, and three (3) references from comparable government engagements completed within the past five years. Evaluation will be based on technical approach (40%), experience and qualifications (30%), cost proposal (20%), and small business participation plan (10%).

Source Document Available

The full solicitation document, attachments, and evaluation details are available on Civic IQ. Book a demo to get access.

Frequently Asked Questions

How do I respond to this RFP from Louisiana Department of Revenue?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 11, 2019. Proposals should be submitted to: Baton Rouge, Louisiana. For questions, contact Stewart Zachery at (225) 219-2300.

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. Key factors are outlined in the Evaluation Criteria section above. Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Louisiana Department of Revenue?

Civic IQ tracks all active and historical solicitations from Louisiana Department of Revenue. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What is the contract term for this solicitation?

The anticipated contract term is 3 years. Contract terms may include renewal options. Review the full solicitation document for details on renewal periods, performance benchmarks, and termination clauses.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from Louisiana Department of Revenue for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Louisiana Department of Revenue in LA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Stewart Zachery at (225) 219-2300. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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