TECHNOLOGYRECOMMENDED

F/E Agency Approves Genesys Cloud Deal with CallTower

The Foothill/Eastern Transportation Corridor Agency plans to execute Contract No. K001642 with CallTower, Inc. for Genesys Cloud licensing and support services, not to exceed $4,737,473 over a three-year term with two optional two-year extensions. The CEO is authorized to approve limited amendments and annually adjust cost allocations.

Status
RECOMMENDED
Document date
August 27, 2026
Contract type
TECHNOLOGY
Vendor
Calltower Inc
Agency
Foothill Transportation Corridor Agency · CA

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
Not-to-exceed $4,737,473
Contract type
TECHNOLOGY
Contract term
Three-year term with two two-year extension options
Renewal
Initial three-year term with two optional two-year extensions; CEO may execute future amendments within 5% of contract value. Renewal dates depend on contract execution date.
Document type
Agenda
Source document
Transportation Corridor Agencies Agenda Joint Toll Operations Committee Meeting 2026-08-27

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Foothill Transportation Corridor Agency?

Calltower Inc was awarded this technology contract by Foothill Transportation Corridor Agency, as recorded on August 27, 2026. The contract value is Not-to-exceed $4,737,473.

How much is the Calltower Inc contract with Foothill Transportation Corridor Agency worth?

The Calltower Inc contract with Foothill Transportation Corridor Agency is valued at Not-to-exceed $4,737,473, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agenda record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in Transportation Corridor Agencies Agenda Joint Toll Operations Committee Meeting 2026-08-27 (Agenda), dated August 27, 2026 from Foothill Transportation Corridor Agency. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Calltower Inc hold?

Calltower Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Calltower Inc's profile

What is Foothill Transportation Corridor Agency currently buying?

Explore Foothill Transportation Corridor Agency's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Foothill Transportation Corridor Agency's profile

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