Genesys Cloud Licensing Award to CallTower

Scope & details

The full contract record, as filed.

Contract amount

SJHTCA: Not-to-exceed $2,229,399; F/ETCA: Not-to-exceed $4,737,473

Contract type

TECHNOLOGY

Contract term

Three-year term with two two-year extension options

Renewal

Two optional two-year extensions beyond the initial three-year term; CEO authorized to execute future amendments within 5% of contract value and to reallocate aggregate not-to-exceed costs annually between Agencies.

Document type

AgendaPacket

Source document

Transportation Corridor Agencies AgendaPacket Joint Toll Operations Committee Meeting 2026-08-27

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Foothill Transportation Corridor Agency?

Calltower Inc was awarded this technology contract by Foothill Transportation Corridor Agency, as recorded on August 27, 2026. The contract value is SJHTCA: Not-to-exceed $2,229,399; F/ETCA: Not-to-exceed $4,737,473.

How much is the Calltower Inc contract with Foothill Transportation Corridor Agency worth?

The Calltower Inc contract with Foothill Transportation Corridor Agency is valued at SJHTCA: Not-to-exceed $2,229,399; F/ETCA: Not-to-exceed $4,737,473, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in Transportation Corridor Agencies AgendaPacket Joint Toll Operations Committee Meeting 2026-08-27 (AgendaPacket), dated August 27, 2026 from Foothill Transportation Corridor Agency. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Calltower Inc hold?

Calltower Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Foothill Transportation Corridor Agency currently buying?

Explore Foothill Transportation Corridor Agency's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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