PROFESSIONAL_SERVICESAPPROVED

City of Hermantown Awards Professional Services Contract to Customer Elation Inc (December 2025)

Hermantown paid CUSTOMER ELATION INC for telephone answering services from October 21 to November 17, 2025 for water and sewer utility operations. The contract supplements customer service coverage for utility customers.

Status
APPROVED
Document date
December 15, 2025
Contract type
PROFESSIONAL_SERVICES
Vendor
Customer Elation Inc
Agency
City of Hermantown · MN

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
$38.42 and $25.61
Contract type
PROFESSIONAL_SERVICES
Contract term
10/21/25 - 11/17/25 service period
Renewal
Recurring monthly answering service; term not specified.
Document type
Agenda
Source document
Hermantown City Council Agenda December 2025

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the professional services contract by City of Hermantown?

Customer Elation Inc was awarded this professional services contract by City of Hermantown, as recorded on December 15, 2025. The contract value is $38.42 and $25.61.

How much is the Customer Elation Inc contract with City of Hermantown worth?

The Customer Elation Inc contract with City of Hermantown is valued at $38.42 and $25.61, covering professional services work.

What type of contract is this?

This is a Professional Services contract, documented as a agenda record.

Where was this contract approved?

This contract appears in Hermantown City Council Agenda December 2025 (Agenda), dated December 15, 2025 from City of Hermantown. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Customer Elation Inc hold?

Customer Elation Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Customer Elation Inc's profile

What is City of Hermantown currently buying?

Explore City of Hermantown's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View City of Hermantown's profile

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