City of De Pere Finance/Personnel Committee Agenda Packet 2026-06-09
AI Chatbot Contract Recommended for Polimorphic, Inc.
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Description
The City of De Pere is recommended to approve a four-year contract with Polimorphic, Inc. for AI Voice, Text Chat, and Web Chat services at an annual cost of $12,485, enhancing resident service delivery with multi-channel, multilingual AI capabilities.
Contract Details
Contract Amount
$12,485 per year (4 years), total $49,940
Vendor
POLIMORPHIC INC
Agency
City of De Pere, WI
Contract Type
TECHNOLOGY
Document Date
June 9, 2026
Contract Term
July 1, 2026 – July 1, 2030 (4 years), annual cancellation option
Renewal Date
2030-07-01
Renewal Info
Annual cancellation permitted with 60-day notice; 4% rate increase after year 3 if extended; initial term is 4 years.
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