TECHNOLOGYAPPROVED

Denton County Transit Authority Awards Technology Contract to Datavox Inc (May 2026)

DCTA’s Board approved a three-year, $238,277.94 purchase from DataVox, Inc. via Texas DIR and TIPS cooperative contracts for a cloud-based phone and contact center system built around Zoom Contact Center. The upgrade replaces aging phone infrastructure and supports insourcing and scaling of DCTA’s call center.

Status
APPROVED
Document date
May 28, 2026
Contract type
TECHNOLOGY
Vendor
Datavox Inc
Agency
Denton County Transit Authority · TX

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
$238,277.94 (total 3-year contract)
Contract type
TECHNOLOGY
Contract term
Three (3) year contract (total cost over 3 years)
Renewal
Three-year contract for a cloud-based phone and contact center system; future renewals or extensions would require additional action.
Document type
Minutes
Source document
Denton County Transportation Authority Board of Directors Regular Meeting Minutes 2026-05-28

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Denton County Transit Authority?

Datavox Inc was awarded this technology contract by Denton County Transit Authority, as recorded on May 28, 2026. The contract value is $238,277.94 (total 3-year contract).

How much is the Datavox Inc contract with Denton County Transit Authority worth?

The Datavox Inc contract with Denton County Transit Authority is valued at $238,277.94 (total 3-year contract), covering technology work.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in Denton County Transportation Authority Board of Directors Regular Meeting Minutes 2026-05-28 (Minutes), dated May 28, 2026 from Denton County Transit Authority. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Datavox Inc hold?

Datavox Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Datavox Inc's profile

What is Denton County Transit Authority currently buying?

Explore Denton County Transit Authority's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Denton County Transit Authority's profile

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