TECHNOLOGYAPPROVED

Denton County Transit Authority Awards Technology Contract to Datavox Inc (June 2026)

The DCTA Board approved a three-year, $238,277.94 contract with DataVox, Inc. to provide a cloud-based phone and contact center system via Texas DIR and TIPS cooperative contracts. The upgrade will replace aging phone infrastructure and enable an integrated Zoom Contact Center platform.

Status
APPROVED
Document date
June 25, 2026
Contract type
TECHNOLOGY
Vendor
Datavox Inc
Agency
Denton County Transit Authority · TX

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
Not to exceed $238,277.94 (total three-year contract)
Contract type
TECHNOLOGY
Contract term
Three-year contract term (phone system upgrade and contact center)
Renewal
Three-year cloud-based phone and contact center agreement; future AI voice capabilities may be budgeted separately in FY 2027.
Document type
Agenda
Source document
Denton County Transportation Authority Agenda 2026-06-25

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Denton County Transit Authority?

Datavox Inc was awarded this technology contract by Denton County Transit Authority, as recorded on June 25, 2026. The contract value is Not to exceed $238,277.94 (total three-year contract).

How much is the Datavox Inc contract with Denton County Transit Authority worth?

The Datavox Inc contract with Denton County Transit Authority is valued at Not to exceed $238,277.94 (total three-year contract), covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agenda record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in Denton County Transportation Authority Agenda 2026-06-25 (Agenda), dated June 25, 2026 from Denton County Transit Authority. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Datavox Inc hold?

Datavox Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Datavox Inc's profile

What is Denton County Transit Authority currently buying?

Explore Denton County Transit Authority's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Denton County Transit Authority's profile

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