El Paso Water Public Service Board Meeting Agenda Packet January 2023
Servline Leak Protection Program Adopted By Board
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Description
El Paso Water’s Public Service Board approved implementation of the Servline Leak Protection Program effective March 1, 2023, to provide up to $1,000 in coverage for excess water bills caused by leaks. Eligible customers are automatically enrolled and charged a small monthly fee, with additional utility-backed adjustments available for larger leaks.
Contract Details
Vendor
SERVLINE LEAK PROTECTION PROGRAM
Agency
El Paso Water, TX
Contract Type
INSURANCE
Document Date
January 11, 2023
Contract Term
Effective March 1, 2023; covers up to two highest bills in a three‑month span per leak event
Renewal Info
Program adopted as an ongoing utility protection product with automatic enrollment for eligible customers; no explicit end date or renewal cycle stated.
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