City of San José City Council Amended Agenda 2026-06-02
City Extends and Increases Fees in Collections Contract
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Description
San José will amend its agreement with Collection Bureau of America, Ltd., extending the contract through June 30, 2028 and increasing collection fee rates for general delinquent accounts and San José Clean Energy closed accounts. The amendment adds two one-year option terms and adjusts fees up to 16% or $25 per account for most debts and up to 30% for long-delinquent energy charges, all paid by customers.
Contract Details
Vendor
COLLECTION BUREAU OF AMERICA LTD
Agency
City of San Jose, CA
Contract Type
FINANCIAL_SERVICES
Document Date
June 2, 2026
Contract Term
Through on or about June 30, 2028, with two additional one-year option terms added
Renewal Date
2028-06-30
Renewal Info
Third Amendment adds two additional one-year option terms, extending the agreement to on or about June 30, 2028, and authorizes exercising these options subject to appropriation of funds. The contract will expire around 2028-06-30 if options are fully exercised.
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