FINANCIAL_SERVICESAMENDED

City of San Jose City Council Meeting Amended Agenda 2026-06-02

City Extends and Revises Collections Contract Terms

Collection fees: 16% of principal or $25 per account minimum; up to 26% and 30% of principal for certain SJCE delinquent accountsCity of San JoseCOLLECTION BUREAU OF AMERICA LTDJune 2, 2026

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Description

San José is amending its contract with Collection Bureau of America, Ltd. to extend collection services through June 2028 and raise collection fee percentages, including differentiated rates for San José Clean Energy delinquent accounts. The amendment adds two one-year extension options and shifts all fees to be paid directly by customers upon successful collection.

Contract Details

Contract Amount

Collection fees: 16% of principal or $25 per account minimum; up to 26% and 30% of principal for certain SJCE delinquent accounts

Vendor

COLLECTION BUREAU OF AMERICA LTD

Agency

City of San Jose, CA

Contract Type

FINANCIAL_SERVICES

Document Date

June 2, 2026

Contract Term

Through on or about June 30, 2028, including two additional one-year options

Renewal Date

2028-06-30

Renewal Info

Third Amendment adds two additional one-year options, allowing the City to extend the agreement through on or about June 30, 2028, with increased fee percentages for standard and San José Clean Energy delinquent accounts.

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