Albemarle County Service Authority Agenda Packet 2026-05-21
Legacy BillMaster System Remains During CIS Transition
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Description
The Albemarle County Service Authority continues to operate its legacy BillMaster billing system while transitioning to a new SpryPoint customer information platform targeted for May 2027.
Contract Details
Vendor
BILLMASTER
Agency
Albemarle County Service Authority, VA
Contract Type
TECHNOLOGY
Document Date
May 21, 2026
Contract Term
Legacy billing system in place until replacement by SpryPoint CIS in May 2027
Renewal Info
System is being phased out and will be terminated upon successful implementation of SpryPoint CIS; no renewal is planned.
Issuing Agency
Albemarle County Service Authority
Utility District
Charlottesville, VA
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