City of Columbus Agenda Regular Meeting No. 33 2026-06-29
Talkdesk IVR System Contract Renewed by City
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Description
The Department of Technology will renew its $579,443 contract with Talkdesk Inc. to continue operating the Integrated Voice Response Replacement System, funded from the Information Services Operating Fund.
Contract Details
Contract Amount
$579,443.00
Vendor
TALKDESK INC
Agency
City of Columbus, OH
Contract Type
TECHNOLOGY
Document Date
June 29, 2026
Renewal Info
Contract is being renewed for continued IVR replacement system services; specific renewal term not stated.
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