TECHNOLOGYAMENDED

Foothill/Eastern expands TTEC Digital Genesys Cloud funding

The Foothill/Eastern Transportation Corridor Agency approved a significant funding increase to Contract No. K001266 with TTEC Digital LLC, authorizing up to $566,711 plus a 10% amendment allowance for Genesys Cloud implementation, licensing, and support. The action ensures adequate resources to maintain the upgraded call center platform through February 2027.

Status
AMENDED
Document date
September 11, 2025
Contract type
TECHNOLOGY
Vendor
Ttec Digital Llc
Agency
Foothill Transportation Corridor Agency · CA

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TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
Not-to-exceed $566,711 plus amendments up to $56,671
Contract type
TECHNOLOGY
Contract term
Through February 2027 (end of current contract term)
Renewal date
2027-02-28
Renewal
Amended multi-year contract extends through February 2027; CEO is authorized to approve additional amendments up to 10% ($56,671) and to reallocate total contract costs between agencies annually.
Document type
Report
Source document
San Joaquin Hills Budget Status Report FY2025

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Foothill Transportation Corridor Agency?

Ttec Digital Llc was awarded this technology contract by Foothill Transportation Corridor Agency, as recorded on September 11, 2025. The contract value is Not-to-exceed $566,711 plus amendments up to $56,671.

How much is the Ttec Digital Llc contract with Foothill Transportation Corridor Agency worth?

The Ttec Digital Llc contract with Foothill Transportation Corridor Agency is valued at Not-to-exceed $566,711 plus amendments up to $56,671, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a report record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in San Joaquin Hills Budget Status Report FY2025 (Report), dated September 11, 2025 from Foothill Transportation Corridor Agency. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Ttec Digital Llc hold?

Ttec Digital Llc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Ttec Digital Llc's profile

What is Foothill Transportation Corridor Agency currently buying?

Explore Foothill Transportation Corridor Agency's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Foothill Transportation Corridor Agency's profile

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