TECHNOLOGYAPPROVED

Riverside County Awards Technology Contract to Ttec Digital Llc (March 2026)

Riverside County approved a master agreement with TTEC DIGITAL, LLC for ongoing Amazon Web Services and managed support, for up to $2.15 million through 2036. The approval bypassed competitive bids.

Status
APPROVED
Document date
March 3, 2026
Contract type
TECHNOLOGY
Vendor
Ttec Digital Llc
Agency
Riverside County · CA

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Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
$1,032,830 with the option to Renew for Five (5) additional annual renewals through March 8, 2036 for a Total Aggregate Amount of $1,122,830; Total Aggregate Contract Cost $2,155,660; up to $215,566 for future unforeseen service requirements
Contract type
TECHNOLOGY
Contract term
March 9, 2026 through March 8, 2031, with up to five (5) additional one-year renewals through March 8, 2036
Renewal date
2036-03-08
Renewal
Option to renew for five (5) additional annual periods through March 8, 2036. Aggregate cost includes up to $215,566 for unforeseen service requirements.
Document type
Agenda
Source document
County of Riverside Board of Supervisors Agenda March 2026

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Riverside County?

Ttec Digital Llc was awarded this technology contract by Riverside County, as recorded on March 3, 2026. The contract value is $1,032,830 with the option to Renew for Five (5) additional annual renewals through March 8, 2036 for a Total Aggregate Amount of $1,122,830; Total Aggregate Contract Cost $2,155,660; up to $215,566 for future unforeseen service requirements.

How much is the Ttec Digital Llc contract with Riverside County worth?

The Ttec Digital Llc contract with Riverside County is valued at $1,032,830 with the option to Renew for Five (5) additional annual renewals through March 8, 2036 for a Total Aggregate Amount of $1,122,830; Total Aggregate Contract Cost $2,155,660; up to $215,566 for future unforeseen service requirements, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agenda record.

Where was this contract approved?

This contract appears in County of Riverside Board of Supervisors Agenda March 2026 (Agenda), dated March 3, 2026 from Riverside County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Ttec Digital Llc hold?

Ttec Digital Llc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Ttec Digital Llc's profile

What is Riverside County currently buying?

Explore Riverside County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Riverside County's profile

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