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Village of Sister Bay Finance Committee Agenda Packet 2026-06-08

Village Reviews Transition to Caselle Utility Payment Portal

Monthly costs equivalent to current Express Bill Pay fees; $1,200 setup fee waived for migrationSister Bay villageCASELLEJune 8, 2026

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Description

Caselle has proposed the implementation of its Community Connect payment portal to replace Express Bill Pay for Village utility payments, at no additional monthly cost and a waived $1,200 setup fee. The solution offers operational improvements such as real-time payment posting and direct bank deposit integration.

Contract Details

Contract Amount

Monthly costs equivalent to current Express Bill Pay fees; $1,200 setup fee waived for migration

Vendor

CASELLE

Agency

Sister Bay village, WI

Contract Type

TECHNOLOGY

Document Date

June 8, 2026

Renewal Info

Setup fee is a one-time waiver for migration. Ongoing service continues with monthly fees equivalent to prior solution. No holding account required. Long-term renewal details to be set by Board contract approval.

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