Washington Suburban Sanitary Commission Regular Meeting Agenda Packet April 2024
WSSC Renews $3M Payment Plan Contract with Promise Network, Inc.
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Description
The WSSC Commission authorized Option Term No. 1 for a $3,000,000 renewal with Promise Network, Inc. for online payment plan and relief services. The contractor will provide customer outreach, payment plan management, and multi-channel support for another year.
Contract Details
Contract Amount
$3,000,000.00
Vendor
PROMISE NETWORK INC
Agency
WSSC Water, MD
Contract Type
TECHNOLOGY
Document Date
April 17, 2024
Contract Term
One-Year Option Term (Option Term No. 1); Base term was one year, with two one-year option terms
Renewal Date
2025-05-17
Renewal Info
Two one-year option terms were included; this is the first option year. One option year remains. Contract originally awarded May 17, 2023, for $3,000,000.00.
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