Siloam Springs Board of Directors Agenda 2026-06-02
Siloam Springs Reverts to Caselle Utility Billing
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Description
Siloam Springs Board approved a $165,000 contract for Caselle to reintegrate the city's utility billing platform after ongoing issues with BS&A software.
Contract Details
Contract Amount
$165,000
Vendor
CASELLE
Agency
City of Siloam Springs, AR
Contract Type
TECHNOLOGY
Document Date
June 2, 2026
Contract Term
Data migration and platform re-implementation (approx. 6–12 months conversion timeline)
Renewal Info
One-time reintegration; future long-term solution may be sought; Caselle currently in operational use.
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