Annual SaaS portal contract with i3-Milestone
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Description
Staff recommended approval of a $57,600 annual SaaS contract with i3-Milestone to support the utility customer portal. The service enables online bill payment, outage reporting, and access to consumption and outage map information.
Contract Details
Contract Amount
$57,600
Vendor
I3-MILESTONE
Agency
City of Albany, GA
Contract Type
TECHNOLOGY
Document Date
April 23, 2026
Contract Term
Annual SaaS fee
Renewal Date
2027-04-23
Renewal Info
Recurring annual SaaS subscription; continuation subject to annual budget approvals.
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Albany Utility Board Agenda 2026-05-28
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