Albany Utility Board Agenda 2026-05-28
Albany Funds Upgrade to i3-Milestone Utility Customer Portal
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Description
The Albany Utility Board approved a $57,600 contract with i3-Milestone for the first year of an upgraded customer portal, supporting online bill payment, outage reporting, and consumption data access. The annual SaaS agreement modernizes customer-facing utility services.
Contract Details
Contract Amount
$57,600
Vendor
I3-MILESTONE
Agency
City of Albany, GA
Contract Type
TECHNOLOGY
Document Date
May 28, 2026
Contract Term
Year one of upgraded customer portal; annual SaaS arrangement with future yearly costs
Renewal Info
Annual SaaS fees with planned future yearly costs; specific renewal dates and terms not specified.
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