County of Passaic AgendaPacket Regular Meeting 2026-05-26
24/7 Road Answering Service Contract Awarded to SHI International
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Description
SHI International Corporation was awarded a one-year contract to provide 24/7 AI-based voice answering services for County roads operations, covering the term May 2026 through April 2027.
Contract Details
Vendor
SHI INTERNATIONAL CORPORATION
Agency
Passaic County, NJ
Contract Type
TECHNOLOGY
Document Date
May 26, 2026
Contract Term
May 1, 2026 – April 30, 2027 (1 year)
Renewal Date
2027-04-30
Renewal Info
Contract expires April 30, 2027; renewable subject to future County approval.
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