Multnomah County Library Workforce Management Solution RIP-10-2027 2026
Multnomah County, Multnomah County, OR·County
- Primary Contact
- Maura Platt · (503) 988-4591 ext 84591
- Scope Location
- Portland, OR
- Submission Address
- [email protected]
SUMMARY
Multnomah County Library (MCL) is seeking competitive proposals for an off-the-shelf (OTS), automated Workforce Management (WFM) and Scheduling solution under solicitation RIP-10-2027. The library requires a cloud-based platform to automate shift scheduling for over 530 FTE employees, including student and volunteer workers, across 19 branches. Key requirements include integration with Workday HCM and Frontline Absence Management (AESOP), task-level scheduling in 30/60-minute increments, and enforcement of Collective Bargaining Unit (CBU) rules. The system must support role-based access control, time clock functionality, and automated business rules for workload balance and mandatory breaks. Proposals are due by September 2, 2026, at 4:00 PM PDT via email to [email protected]. The initial contract expenditure is expected to be less than $250,000.
EVALUATION CRITERIA
Solution Requirements (75%), Responsible Business Practice Requirements (25%)
REQUIRED DELIVERABLES
Software solution, Implementation services, Data migration, Training, Software maintenance and support
REQUIRED ATTACHMENTS
MMP Supplier Access Request Form, Cost Proposal, Contract Terms and Conditions Acceptance, IT Security xls
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Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from Multnomah County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 2, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Maura Platt.
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Solution Requirements (75%), Responsible Business Practice Requirements (25%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Multnomah County?
All active and historical solicitations from Multnomah County are tracked and searchable. As a county agency, Multnomah County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of September 2, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: MMP Supplier Access Request Form, Cost Proposal, Contract Terms and Conditions Acceptance, IT Security xls. Review the full document from Multnomah County for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Multnomah County in OR, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Maura Platt at (503) 988-4591 ext 84591. Questions and answers are typically shared with all prospective bidders.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Portland, OR. Review the full solicitation for detailed scope requirements.
What are the key deliverables?
The solicitation specifies the following deliverables: Software solution, Implementation services, Data migration, Training, Software maintenance and support. Proposals should clearly address how each deliverable will be met.
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