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RFPCLOSED

Bookstore Services

Muskegon Community College, Muskegon, MI·Higher Ed
Feb 04, 2026
Posted Date
Feb 27, 2026
Submission Deadline
Mike Council
(231) 777-0669
5 year term
60 months duration
Submit at: Muskegon, MI 49442

Summary

Muskegon Community College (MCC) is seeking proposals from qualified companies to provide a hybrid bookstore service, including both virtual, on-line services and a physical presence on campus. The bookstore will support the College's educational mission by providing necessary textbooks and course materials at the lowest possible cost, as well as offering convenience items and apparel. The College is looking for a comprehensive solution that includes operational requirements, technical specifications, pricing models, and support services.

Evaluation Criteria

Student Affordability and Access, Service Model and Operations, Technology and Data, Compliance and Security, Transition and Implementation Plan, Financial Return and Partnership Economics, Qualifications and References, Pricing Proposal

Required Deliverables

Operational Requirements, Support Services, Optional Services, Technical Requirements, Account Management and Staff, Transition and Onboarding Process, Pricing Narrative, Commissions, Capital Investment, Insurance, References (Schedule A), Supplier Company Information, Book Pricing Proposal, Proposer's Certification Form (Schedule B), Certification Regarding Debarment, Suspension, & Other Responsibility Matters Form (Schedule C)

Section 4.2 — Scope of Services and Deliverables

The selected vendor shall provide all labor, materials, equipment, and supervision necessary to perform the services described herein. Work shall commence within fifteen (15) calendar days of the Notice to Proceed and shall be completed within the timeframe specified in the project schedule attached as Exhibit B.

Proposals must include a detailed implementation timeline, staffing plan with key personnel qualifications, and three (3) references from comparable government engagements completed within the past five years. Evaluation will be based on technical approach (40%), experience and qualifications (30%), cost proposal (20%), and small business participation plan (10%).

Source Document Available

The full solicitation document, attachments, and evaluation details are available on Civic IQ. Book a demo to get access.

Frequently Asked Questions

How do I respond to this RFP from Muskegon Community College?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 27, 2026. Proposals should be submitted to: Muskegon, MI 49442. For questions, contact Mike Council at (231) 777-0669.

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. Key factors are outlined in the Evaluation Criteria section above. Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Muskegon Community College?

Civic IQ tracks all active and historical solicitations from Muskegon Community College. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What is the contract term for this solicitation?

The anticipated contract term is 5 years. Contract terms may include renewal options. Review the full solicitation document for details on renewal periods, performance benchmarks, and termination clauses.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from Muskegon Community College for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Muskegon Community College in MI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Mike Council at (231) 777-0669. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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