Civic IQ
RFPCLOSED

Information Technology Services

New Castle County, New Castle County, DE·County
Primary Contact
Clifton Crawford · (302) 395-5262
Contract Term
1 year
Duration
48 months
Scope Location
New Castle, Delaware
Submission Address
Purchasing Division, New Castle County Government Center, 87 Read's Way, New Castle, DE 19720

Summary

New Castle County is seeking proposals for Information Technology Contract Services. Services to be performed cover a wide range of IT needs, from local desktop applications to large-scale integrated systems, involving various software languages and hardware platforms. The contract is effective from January 1, 2017, through December 31, 2017, with potential for extensions.

Evaluation Criteria

Experience, Capacity to perform services, Location of office(s), Ability to offer qualified candidates within quoted pay range, Distribution of work among firms, Services offered in addition to anticipated services.

Required Deliverables

Priced proposal, Proof of Delaware Business License, M.S.D.S. sheets (if required), Proof of background check and drug/alcohol screening for candidates, Proof of Small Business and M/WBE certification(s).

Required Attachments

Proof of Small Business and M/WBE certification(s), Procurement Affidavit.

Required Staffing Roles

Database Administrator, Desktop Support Specialist, Help Desk Analyst, System Administrator, Network Administrator, Network Engineer, Network Architect, Programmer, Product Specialist, IT Project Manager

You found this too late. And even if you had found it in time, Civic IQ had it months earlier, surfaced from government board meetings long before any RFP was public.

Frequently Asked Questions

How do I respond to this RFP from New Castle County?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. Proposals should be submitted to: Purchasing Division, New Castle County Government Center, 87 Read's Way, New Castle, DE 19720. For questions, contact Clifton Crawford at (302) 395-5262.

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. Key factors are outlined in the Evaluation Criteria section above. Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from New Castle County?

Civic IQ tracks all active and historical solicitations from New Castle County. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options. Review the full solicitation document for details on renewal periods, performance benchmarks, and termination clauses.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from New Castle County for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including New Castle County in DE, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Clifton Crawford at (302) 395-5262. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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