Civic IQ
RFPCLOSED

REQUEST FOR PROPOSAL (RFP) BASIC INFORMATION TECHNOLOGY SUPPORT SERVICES

City of Fairfield, City of Fairfield, AL·City
Dec 22, 2025
Posted Date
Jan 16, 2026
Submission Deadline
Reported Agency
City of Fairfield, Alabama
Primary Contact
Yvette Reynolds · 205-788-2492
Contract Term
1 year
Duration
12 months
Scope Location
Fairfield, Alabama
Submission Address
Office of the Mayor, Fairfield City Hall, 4701 Gary Avenue, Fairfield, AL 35064

Summary

The City of Fairfield, Alabama is seeking proposals from qualified IT service providers to offer basic IT support services for municipal operations. The annual budget for these services is $24,000. The selected vendor will be responsible for help desk support, on-site support, system monitoring, maintenance, and backup/recovery services, with a strong emphasis on security and compliance.

Evaluation Criteria

Pricing and Budget Fit (35%), Qualifications and Experience (25%), Service Delivery Plan (25%), Local Presence (10%), Proposal Quality (5%)

Required Deliverables

Help desk support, on-site support, system monitoring and maintenance, backup and recovery services, security and compliance.

Required Attachments

Company overview, business history, number of staff, relevant certifications, CJIS certification status, financial stability documentation, service delivery plan, staffing qualifications, client references, pricing details.
113
days late

This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. Next one doesn't have to get away.

Frequently Asked Questions

How do I respond to this RFP from City of Fairfield?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is January 16, 2026. Proposals should be submitted to: Office of the Mayor, Fairfield City Hall, 4701 Gary Avenue, Fairfield, AL 35064. For questions, contact Yvette Reynolds at 205-788-2492.

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. Key factors are outlined in the Evaluation Criteria section above. Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Fairfield?

Civic IQ tracks all active and historical solicitations from City of Fairfield. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options. Review the full solicitation document for details on renewal periods, performance benchmarks, and termination clauses.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from City of Fairfield for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Fairfield in AL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Yvette Reynolds at 205-788-2492. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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