City of Danville Enterprise Customer Payment Platform and Payment Processing RFP 2026
City of Danville, City of Danville, VA·City
- Primary Contact
- Carol Henley · (434) 797-8928
- Scope Location
- Danville city, VA
- Submission Address
- 427 Patton St PO Box 3300, Danville, VA, 24541
SUMMARY
The City of Danville is soliciting proposals for a modern, integrated customer payment platform to support utility municipal payments. The solution must include secure processing, self-service tools, and CIS integration by August 27, 2026.
REQUIRED DELIVERABLES
Payment processing, Customer self-service capabilities, Customer communication tools, Payment management functionality, Reporting, CIS integration
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Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from City of Danville?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 27, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: 427 Patton St PO Box 3300, Danville, VA, 24541. For questions, contact Carol Henley.
Where can I find more RFPs from City of Danville?
All active and historical solicitations from City of Danville are tracked and searchable. As a city agency, City of Danville regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of August 27, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Danville for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Danville in VA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Carol Henley at (434) 797-8928. Questions and answers are typically shared with all prospective bidders.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Danville city, VA. Review the full solicitation for detailed scope requirements.
What are the key deliverables?
The solicitation specifies the following deliverables: Payment processing, Customer self-service capabilities, Customer communication tools, Payment management functionality, Reporting, CIS integration. Proposals should clearly address how each deliverable will be met.
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