Civic IQ
RFPCLOSED

Website Optimization, Front-End Experience, Discoverability, And Implementation Service

City of Redmond, City of Redmond, WA·City
Feb 26, 2026
Posted Date
Mar 20, 2026
Submission Deadline
Heidi Johnson
(425) 556-4201

Summary

The City is seeking professional consulting services to diagnose, design, implement, and deploy improvements to its website that communicates and markets Parks and Recreation Department services. The selected consultant will conduct an assessment, develop an improvement plan, and implement changes.

Section 4.2 — Scope of Services and Deliverables

The selected vendor shall provide all labor, materials, equipment, and supervision necessary to perform the services described herein. Work shall commence within fifteen (15) calendar days of the Notice to Proceed and shall be completed within the timeframe specified in the project schedule attached as Exhibit B.

Proposals must include a detailed implementation timeline, staffing plan with key personnel qualifications, and three (3) references from comparable government engagements completed within the past five years. Evaluation will be based on technical approach (40%), experience and qualifications (30%), cost proposal (20%), and small business participation plan (10%).

Source Document Available

The full solicitation document, attachments, and evaluation details are available on Civic IQ. Book a demo to get access.

Frequently Asked Questions

How do I respond to this RFP from City of Redmond?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 20, 2026. For questions, contact Heidi Johnson at (425) 556-4201.

Where can I find more RFPs from City of Redmond?

Civic IQ tracks all active and historical solicitations from City of Redmond. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from City of Redmond for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Redmond in WA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Heidi Johnson at (425) 556-4201. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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