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Emergency Medical Services RFP – 2022-03

Surry County, Surry County, VA·County
Oct 01, 2021
Posted Date
Oct 15, 2021
Submission Deadline
Melissa Rollins
2 year term
36 months duration
Surry County, Virginia
Submit at: 45 School Street, Surry, Virginia 23883

Summary

Surry County is requesting proposals from interested firms to provide Emergency Medical Services as a supplement to the volunteer rescue squad. The RFP outlines the scope of services, specific terms and conditions, general terms and conditions, and the evaluation and award process.

Evaluation Criteria

Qualifications and experience of the Contractor and assigned staff, Proposal preparation and understanding of scope of work, Reference checks and evidence of collection rates, Availability of the Contractor to provide timely client assistance and customer service, Cost of service, History of compliance with applicable state, federal and local regulations.

Required Deliverables

Five (4) copies of proposals, History of firm, Qualifications, Years of experience, List of local jurisdictions in Virginia, Contact information, Description of proposed services, Background and training of personnel, Cost to the County, Three (3) current references from 911-based services, Privacy policy, Insurance certificates, Endorsement naming County as Additional Insured.

Required Attachments

Insurance Certificate, Endorsement naming County as Additional Insured.

Section 4.2 — Scope of Services and Deliverables

The selected vendor shall provide all labor, materials, equipment, and supervision necessary to perform the services described herein. Work shall commence within fifteen (15) calendar days of the Notice to Proceed and shall be completed within the timeframe specified in the project schedule attached as Exhibit B.

Proposals must include a detailed implementation timeline, staffing plan with key personnel qualifications, and three (3) references from comparable government engagements completed within the past five years. Evaluation will be based on technical approach (40%), experience and qualifications (30%), cost proposal (20%), and small business participation plan (10%).

Source Document Available

The full solicitation document, attachments, and evaluation details are available on Civic IQ. Book a demo to get access.

Frequently Asked Questions

How do I respond to this RFP from Surry County?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 15, 2021. Proposals should be submitted to: 45 School Street, Surry, Virginia 23883. For questions, contact Melissa Rollins.

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. Key factors are outlined in the Evaluation Criteria section above. Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Surry County?

Civic IQ tracks all active and historical solicitations from Surry County. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What is the contract term for this solicitation?

The anticipated contract term is 2 years. Contract terms may include renewal options. Review the full solicitation document for details on renewal periods, performance benchmarks, and termination clauses.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from Surry County for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Surry County in VA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Melissa Rollins. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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