The Waupaca Parks and Recreation Department is using RecDesk as its recreation management software at an annual cost of 6800 but has done so without a formal contract. Following a change in RecDesk’s ownership, the vendor is asking the City to sign a 1‑year SaaS agreement starting 07/01/2026 that introduces a 3 percent annual COLT increase and formalizes terms, and has also proposed an optional Engage mobile application at 2000 per year with push notification and UX enhancements. Staff have flagged that text-based communication is currently their biggest hurdle and are concurrently evaluating alternative communication apps such as GameChanger, SportsEngine, GroupMe, and SportsYou.The department is interested in the RecDesk app but is intentionally delaying any commitment until a new Finance Director is on board to help evaluate long-term financial and operational implications, noting that once implemented the app could be difficult to discontinue. This creates an opening for vendors in recreation software, communication platforms, and integration services to engage while requirements and total cost-of-ownership are being assessed.

RecDesk contract draft and Engage app literature were provided as attachments; department recently implemented RecDesk and is sensitive to change management and long-term lock-in.