Civic IQ
Contract AwardInformation TechnologyDetected Jul 9, 2026

The TDP executive summary notes that Ben Franklin Transit’s ADA Dial‑A‑Ride service will transition its software from Trapeze to RideCo in the summer of 2026. This indicates that a vendor selection decision has already been made for the core paratransit scheduling and dispatch platform. While the primary procurement is decided, the transition opens needs around integration with other BFT systems, staff training, change management, and potential analytics or customer‑facing tools. Incumbent and complementary technology providers can look for follow‑on opportunities that support RideCo integration with CAD/AVL, passenger information, and fare systems, as well as parallel needs for The Arc of Tri‑Cities contracted paratransit operations.

The Arc of Tri‑Cities provides contracted ADA paratransit service to over 2000 individuals, which ma...

Ben Franklin TransitTransition of Dial‑A‑Ride paratransit from Trapeze to RideCo in 2026

Why this matters for vendors

Early signals like this typically surface 6–18 months before a formal RFP is posted. Vendors who engage during the planning window help shape requirements, build relationships with decision-makers, and position ahead of the competition before the solicitation goes public.

Information Technology

Where this sits in the buying cycle

Now

Capital plan & early discussion

Next 1–2 Q

Scoping & vendor outreach window

6–18 mo

RFP / solicitation posted

Later

Award & contract

Related

Similar signals forming now

Opportunities from other agencies that match this category and scope.

Pre-RFP

Ben Franklin Transit’s 2026–2032 capital plan includes investments in technology such as CAD/AVL systems, passenger information tools, and fare technology. These upgrades support the agency’s goals to improve service quality, regional connectivity, and equity as it expands express, microtransit, and paratransit offerings. The executive summary does not specify current platforms or selected vendors for these systems, indicating that the scope and procurement strategy may still be under development. Transit technology providers can engage with BFT on system modernization, integration with RideCo and microtransit services, and fare policy objectives to help shape future RFPs and funding applications.

Technology improvements are intended to support real‑time operations, passenger communications, and ...

Ben Franklin Transit
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Contract Award

In April 2026, the SIU School of Medicine awarded a 916886.40 contract to CDW Government LLC to replace its Isilon storage with Pure Storage chassis equipment and an Evergreen subscription. This represents a significant refresh of storage infrastructure supporting the School of Medicine’s data needs. The move to Pure’s Evergreen model suggests a strategy of ongoing, non‑disruptive upgrades and predictable lifecycle costs. Although the storage hardware contract is awarded, this change in infrastructure opens follow‑on needs such as data migration services, backup and disaster recovery integration, performance monitoring, and support for research and clinical workloads that leverage the new storage environment.

Funded from non‑appropriated General Educational Operations funds; focuses on storage modernization ...

Southern Illinois University-System Office
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Contract Award

Ben Franklin Transit’s Dial‑A‑Ride ADA paratransit service is transitioning its technology platform from Trapeze to RideCo in summer 2026. This indicates that a vendor selection decision has already been made for RideCo to provide the software and potentially related implementation services for demand‑response scheduling and operations. While the core contract is already awarded, this transition creates downstream needs for integration with BFT’s broader technology stack (CAD/AVL, passenger information, fare systems) and change management, training, and support for staff and riders. Competitors gain incumbent intelligence, and ecosystem vendors (e.g., CAD/AVL, payment, trip‑planning providers) can target integration, data-sharing, and analytics opportunities as RideCo goes live and as BFT continues technology modernization through its 2026–2032 plan.

Dial‑A‑Ride mirrors fixed‑route hours and is a key ADA paratransit service; The Arc of Tri‑Cities al...

Ben Franklin Transit
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