The Schenectady Fire Department is seeking Council authorization for the Mayor to enter into a contract with ImageTrend to serve as the department’s single records management system for both fire incident reporting and EMS patient care reports. This follows ZOLL Data Systems’ retirement of its fire incident RMS product, which has left the department operating in a fragmented environment using ImageTrend for fire incidents and ZOLL for EMS. The proposed ImageTrend contract will consolidate fire and EMS reporting in one system at a neutral cost, as ImageTrend has agreed to match the current contract pricing. For IT, data, and EMS technology vendors, this confirms ImageTrend as the core public safety data platform, creating potential follow‑on needs around data migration, integrations with CAD, analytics, hosting, training, and long‑term support as the implementation proceeds.

This is positioned as a cost-neutral replacement/expansion of existing ImageTrend use, consolidating...