Civic IQ
Contract AdminInformation TechnologyDetected Jun 17, 2026

The revised job description for the Executive Assistant to the Vice President/CSSO of Student Development and Support Services designates this role as the “super user” for campus-wide technologies including the incident reporting, project management, and text alert systems. This clarifies internal ownership of these systems, which are critical to safety, operations, and communications. The agenda does not name specific platforms or mention new procurements, but the formalization of a super-user function signals that these systems are mature enough to require centralized configuration, reporting, and user support. For SaaS and IT vendors providing incident management, project management, and emergency notification tools, this provides a clear point of contact and suggests the college is actively managing and potentially optimizing or upgrading these systems over time.

The same role is part of the Emergency Operations Team and Behavioral Intervention Team, underscorin...

Highland Community CollegeCampus incident reporting, project management, and text alert systems ownership

Why this matters for vendors

Early signals like this typically surface 6–18 months before a formal RFP is posted. Vendors who engage during the planning window help shape requirements, build relationships with decision-makers, and position ahead of the competition before the solicitation goes public.

Information Technology

Where this sits in the buying cycle

Now

Capital plan & early discussion

Next 1–2 Q

Scoping & vendor outreach window

6–18 mo

RFP / solicitation posted

Later

Award & contract

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