The NYC Department of Consumer and Worker Protection (DCWP) is proposing a rule that will require third‑party food delivery services to maintain extensive electronic records on online orders, fees, and refunds to demonstrate compliance with Local Law 103 of 2021 and Local Law 79 of 2025 fee caps. Records must be stored in electronic format for at least three years, be disaggregated at the order level, and support DCWP investigations, with the Department allowed to prescribe detailed data specifications, field definitions, layouts, and uniform codes. This creates planning‑stage needs for both the regulated companies and DCWP around data management, compliance reporting, and potentially analytics tools or services to handle the mandated record formats and faster response timelines (20‑day default).Vendors offering compliance software, data warehousing, reporting/BI, and audit-support consulting can help third‑party food delivery platforms design systems that satisfy DCWP’s specifications and produce records in required layouts. There is no procurement described in the notice, but the specificity of electronic record and data-specification requirements signals upcoming implementation work in the private sector and potential advisory or tooling needs on the City side as the rule is finalized and enforced.

Rule adds Section 2-466 and amends Section 2-462 of Title 6 RCNY, tightening deadlines for record production from 30 to 20 days and clarifying that consumer refunds do not change the purchase price used for fee-cap calculations.