Civic IQ
Pre-RFPInformation TechnologyDetected May 28, 2026

Among the six top-priority goals from the February 2026 strategic planning workshop, SETD adopted a goal to "rebuild district website to comply with accessibility requirements by April 2027 and to improve customer accessibility and awareness." The report notes current weaknesses around web presence and usability and calls for the new website to support better community engagement and rider information. No technical scope or vendor is specified yet, and SDAO recommends staff create an implementation plan detailing projects, schedules, and budgets. This sets up a forthcoming procurement for web design and development, including ADA/508/WCAG-compliant UX, online route and schedule information, possibly trip-planning tools, and integrations with fare and notification systems.

The website goal is tied to broader objectives of accessibility, customer service, and rebuilding co...

Sunset Empire Transportation DistrictWebsite rebuild for accessibility and improved customer information

Why this matters for vendors

Early signals like this typically surface 6–18 months before a formal RFP is posted. Vendors who engage during the planning window help shape requirements, build relationships with decision-makers, and position ahead of the competition before the solicitation goes public.

Information Technology

Where this sits in the buying cycle

Now

Capital plan & early discussion

Next 1–2 Q

Scoping & vendor outreach window

6–18 mo

RFP / solicitation posted

Later

Award & contract

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