City of Independence Public Utility Advisory Board Agenda Packet 2026-06-18
Invoice Cloud Online Payment Processing Fee Adjustment
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Description
Invoice Cloud has provided online payment processing services to the City of Independence under a contract signed in January 2023. In June 2026, Invoice Cloud notified the city of the need to increase customer convenience fees due to rising costs.
Contract Details
Vendor
INVOICE CLOUD
Agency
Town of Independence, MO
Contract Type
TECHNOLOGY
Document Date
June 18, 2026
Contract Term
January 2023 – present
Renewal Info
Contract allows convenience fee changes with 30 days written notice. No explicit renewal date; ongoing as of June 2026.
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