PROFESSIONAL_SERVICESAWARDED

Saratoga County Awards Professional Services Contract to Cerida Investment Corp Dba Answernet (June 2026)

The county awarded a two-year contract to Cerida Investment Corp. dba AnswerNet to provide after-hours telephone answering services for the Department of Mental Health and Addiction Services starting July 1, 2026, at $723 per line per month plus per-call overages, with options for two one-year renewals. The agreement supports real-time crisis message handling for on-call staff.

Status
AWARDED
Document date
June 16, 2026
Contract type
PROFESSIONAL_SERVICES
Vendor
Cerida Investment Corp Dba Answernet
Agency
Saratoga County · NY

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Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
$723 per line per month including 275 incoming and 25 outgoing calls; $2.41 per additional call
Contract type
PROFESSIONAL_SERVICES
Contract term
Two years, July 1, 2026 – May 31, 2028, with two mutual one-year renewal options
Renewal date
2028-05-31
Renewal
Initial two-year term from July 1, 2026 to May 31, 2028 with a mutual option to renew for two additional one-year terms.
Document type
AgendaPacket
Source document
Saratoga County Board of Supervisors Agenda Packet 2026-06-16

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the professional services contract by Saratoga County?

Cerida Investment Corp Dba Answernet was awarded this professional services contract by Saratoga County, as recorded on June 16, 2026. The contract value is $723 per line per month including 275 incoming and 25 outgoing calls; $2.41 per additional call.

How much is the Cerida Investment Corp Dba Answernet contract with Saratoga County worth?

The Cerida Investment Corp Dba Answernet contract with Saratoga County is valued at $723 per line per month including 275 incoming and 25 outgoing calls; $2.41 per additional call, covering professional services work.

What type of contract is this?

This is a Professional Services contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Saratoga County Board of Supervisors Agenda Packet 2026-06-16 (AgendaPacket), dated June 16, 2026 from Saratoga County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Cerida Investment Corp Dba Answernet hold?

Cerida Investment Corp Dba Answernet may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Cerida Investment Corp Dba Answernet's profile

What is Saratoga County currently buying?

Explore Saratoga County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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