PROFESSIONAL_SERVICESONGOING

State Relies on Vibrant to Administer 988 Lifeline

New York State continues to partner with Vibrant Emotional Health as the administrator of the 988 Suicide and Crisis Lifeline, supporting call routing, data reporting, and performance management for contact centers statewide. Vibrant provides detailed call, chat, and text metrics through the Okta Exchange Database to inform New York’s crisis response planning.

Status
ONGOING
Document date
April 21, 2026
Contract type
PROFESSIONAL_SERVICES
Vendor
Vibrant Emotional Health
Agency
Western Ny Childrens Psychiatric Center · NY

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract type
PROFESSIONAL_SERVICES
Document type
Report
Source document
New York State Office of Mental Health Legislative Report The 988 Suicide and Crisis Lifeline Legislative Report for New York State 2026-04-21

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the professional services contract by Western Ny Childrens Psychiatric Center?

Vibrant Emotional Health was awarded this professional services contract by Western Ny Childrens Psychiatric Center, as recorded on April 21, 2026.

What type of contract is this?

This is a Professional Services contract, documented as a report record.

Where was this contract approved?

This contract appears in New York State Office of Mental Health Legislative Report The 988 Suicide and Crisis Lifeline Legislative Report for New York State 2026-04-21 (Report), dated April 21, 2026 from Western Ny Childrens Psychiatric Center. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Vibrant Emotional Health hold?

Vibrant Emotional Health may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Vibrant Emotional Health's profile

What is Western Ny Childrens Psychiatric Center currently buying?

Explore Western Ny Childrens Psychiatric Center's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Western Ny Childrens Psychiatric Center's profile

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