Denton County Transportation Authority AgendaPacket Regular Meeting 2026-05-28
DataVox Wins Cloud Phone System Contract for DCTA
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Description
DCTA Board approved a $238,277.94 purchase from DataVox, Inc. for a cloud-based phone and contact center system, replacing the agency's aging telephony platform. The solution includes implementation, hardware, and a three-year subscription.
Contract Details
Contract Amount
Not to exceed $238,277.94
Vendor
DATAVOX INC
Agency
Denton County Transit Authority, TX
Contract Type
TECHNOLOGY
Document Date
May 28, 2026
Contract Term
3-Year Cloud Subscription (annual payments) plus one-time implementation & hardware; begins post-approval mid-2026
Renewal Date
2029-05-28
Renewal Info
Three-year subscription term; ongoing annual expense anticipated after initial three years. Term aligns with Zoom Voice & Contact Center subscription.
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