PROFESSIONAL_SERVICESEXTENDED

Chicago Lighthouse patient call support contract renewed and increased

Cook County Health plans to extend and increase contract H20-25-033 with The Chicago Lighthouse by $1,400,000.00 for patient telephonic support services from March 1, 2026 through February 28, 2027. The vendor provides overflow call handling, scheduling, registration, and insurance verification to manage high call volumes.

Status
EXTENDED
Document date
July 6, 2026
Contract type
PROFESSIONAL_SERVICES
Vendor
Chicago Lighthouse
Agency
John H Stroger Jr Hospital · IL

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
$1,400,000.00
Contract type
PROFESSIONAL_SERVICES
Contract term
03/01/2026 thru 02/28/2027
Renewal date
2027-02-28
Renewal
Original 36‑month contract from 02/29/2020 with two one‑year renewal options and multiple prior extensions and increases through 02/28/2026; this action adds another 12 months through 02/28/2027 with additional funding.
Document type
AgendaPacket
Source document
Cook County Health and Hospitals System AgendaPacket Contracts and Procurement Items 2026-07-09

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the professional services contract by John H Stroger Jr Hospital?

Chicago Lighthouse was awarded this professional services contract by John H Stroger Jr Hospital, as recorded on July 6, 2026. The contract value is $1,400,000.00.

How much is the Chicago Lighthouse contract with John H Stroger Jr Hospital worth?

The Chicago Lighthouse contract with John H Stroger Jr Hospital is valued at $1,400,000.00, covering professional services work.

What type of contract is this?

This is a Professional Services contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Cook County Health and Hospitals System AgendaPacket Contracts and Procurement Items 2026-07-09 (AgendaPacket), dated July 6, 2026 from John H Stroger Jr Hospital. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Chicago Lighthouse hold?

Chicago Lighthouse may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Chicago Lighthouse's profile

What is John H Stroger Jr Hospital currently buying?

Explore John H Stroger Jr Hospital's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View John H Stroger Jr Hospital's profile

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