TECHNOLOGYPENDING

Westlake Weighs Citibot AI Communication Platform Purchase

The City of Westlake is considering approval to purchase the Citibot AI Resident Communication Platform for $18,000 in the first year, including implementation and subscription. The multi-year engagement would provide AI-powered web and voice chat, multilingual support, and the Citibot Refresh website management and accessibility tools, with estimated subscription costs of $16,275 in Year 2 and $17,089 in Year 3.

Status
PENDING
Document date
July 14, 2026
Contract type
TECHNOLOGY
Vendor
CITIBOT
Agency
City of Westlake · FL

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
$18,000 (Year 1); $16,275 (Year 2 est.); $17,089 (Year 3 est.)
Contract type
TECHNOLOGY
Contract term
Three-year subscription (Year 1 implementation plus annual subscriptions for Years 2–3)
Renewal
Initial approval would cover implementation and first-year subscription, with planned ongoing annual subscription renewals at approximately $16,275 in Year 2 and $17,089 in Year 3, subject to future budget approvals.
Document type
AgendaPacket
Source document
City of Westlake AgendaPacket City Council Budget Workshop 2026-07-14

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by City of Westlake?

CITIBOT was awarded this technology contract by City of Westlake, as recorded on July 14, 2026. The contract value is $18,000 (Year 1); $16,275 (Year 2 est.); $17,089 (Year 3 est.).

How much is the CITIBOT contract with City of Westlake worth?

The CITIBOT contract with City of Westlake is valued at $18,000 (Year 1); $16,275 (Year 2 est.); $17,089 (Year 3 est.), covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in City of Westlake AgendaPacket City Council Budget Workshop 2026-07-14 (AgendaPacket), dated July 14, 2026 from City of Westlake. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does CITIBOT hold?

CITIBOT may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is City of Westlake currently buying?

Explore City of Westlake's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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