City of Jacksonville Minutes Duval DOGE Special Committee 2026-05-05
City Relies on No-Cost RightSite Telehealth Contract
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Description
Jacksonville maintains an ongoing telehealth contract with RightSite, a provider that bills private insurers and federal programs rather than the City and currently operates limited weekday hours. Council members discussed expanding use of RightSite or similar no-cost providers as an alternative to the City’s paid telehealth contract.
Contract Details
Vendor
RIGHTSITE
Agency
City of Jacksonville, FL
Contract Type
PROFESSIONAL_SERVICES
Document Date
May 5, 2026
Contract Term
Believed to be approximately four years under contract as of meeting date
Renewal Info
RightSite has been under contract with the City for an estimated four years and currently operates on a limited-hours basis with the capability to expand to 24/7 service if demand increases. No specific renewal or expiration terms are stated in the minutes.
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