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Livermore Amador Valley Transit Authority Staff Report 2025/2026 Customer Satisfaction Survey May 2026

LAVTA Engages County Connection On Service Issues

Livermore-Amador Valley Transit AuthorityCOUNTY CONNECTIONMay 4, 2026

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Description

LAVTA shared declining Dial-A-Ride customer satisfaction findings with County Connection staff under its existing interagency service arrangement. The agency plans closer monitoring of customer service issues tied to this partnership.

Contract Details

Vendor

COUNTY CONNECTION

Agency

Livermore-Amador Valley Transit Authority, CA

Contract Type

TRANSPORTATION

Document Date

May 4, 2026

Renewal Info

No specific renewal or amendment details are provided, but the relationship appears ongoing and may be addressed in future paratransit or One Seat Ride agreements.

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