Cortland County Awards Technology Contract to Carahsoft Technology Corp (August 2026)

Cortland County authorized an agreement with Carahsoft Technology Corp. to provide a Polimorphic-powered Voice AI system for the DMV’s incoming calls from September 1 through December 31, 2026, for an amount not to exceed $4,300. The service is intended to handle routine inquiries and improve customer service without accessing confidential records.

Scope & details

The full contract record, as filed.

Contract amount

Not to exceed Four Thousand Three Hundred Dollars ($4,300)

Contract type

TECHNOLOGY

Contract term

September 1, 2026 – December 31, 2026

Renewal date

2026-12-31

Renewal

Initial short-term agreement for Voice AI services; no renewals or extensions are described in the resolution.

Document type

AgendaPacket

Source document

Cortland County Government Operations Committee Agenda Packet 2026-08-11

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Cortland County?

Carahsoft Technology Corp was awarded this technology contract by Cortland County, as recorded on August 11, 2026. The contract value is Not to exceed Four Thousand Three Hundred Dollars ($4,300).

How much is the Carahsoft Technology Corp contract with Cortland County worth?

The Carahsoft Technology Corp contract with Cortland County is valued at Not to exceed Four Thousand Three Hundred Dollars ($4,300), covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in Cortland County Government Operations Committee Agenda Packet 2026-08-11 (AgendaPacket), dated August 11, 2026 from Cortland County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Carahsoft Technology Corp hold?

Carahsoft Technology Corp may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Carahsoft Technology Corp's profile

What is Cortland County currently buying?

Explore Cortland County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Cortland County's profile