LP&L to Amend BHC Global Integration Agreement

Lubbock Power & Light plans to amend its master services agreement with BHC Global to increase the not-to-exceed amount to $265,000. The amendment supports integration between Oracle Customer Care and Billing, Cisco telephony, and analytics tools to enhance customer service and secure communications.

Scope & details

The full contract record, as filed.

Contract amount

Not-to-Exceed amount $265,000

Contract type

TECHNOLOGY

Contract term

Original agreement dated April 2025; term otherwise unchanged by this first amendment

Renewal

First amendment increases the contract ceiling to $265,000 without altering the original April 2025 agreement terms, including existing schedule and conditions.

Document type

Agenda

Source document

Lubbock Power & Light Executive Committee Agenda 2026-08-10

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Lubbock Water Utilities?

Bhc Global was awarded this technology contract by Lubbock Water Utilities, as recorded on August 6, 2026. The contract value is Not-to-Exceed amount $265,000.

How much is the Bhc Global contract with Lubbock Water Utilities worth?

The Bhc Global contract with Lubbock Water Utilities is valued at Not-to-Exceed amount $265,000, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agenda record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in Lubbock Power & Light Executive Committee Agenda 2026-08-10 (Agenda), dated August 6, 2026 from Lubbock Water Utilities. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Bhc Global hold?

Bhc Global may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Bhc Global's profile

What is Lubbock Water Utilities currently buying?

Explore Lubbock Water Utilities's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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